We’ve all been disappointed once or twice after a visit to a salon. You have an expectation that either wasn’t met, or wasn’t properly communicated, and end up walking out deflated and frustrated by loss of funds and time. One of the best feelings is when you walk out of your salon, with a new hairstyle executed exactly the way you expected. It always takes two to communicate effectively, and while it can be hard to find a way to get your vision across, it pays off in the long run.

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